Certification Information

Microsoft Dynamics CRM 2011 Applications

Step 2

Take This Exam

MB2-868 Microsoft Dynamics CRM 2011 applications

Step 3

Earn This Certification

MCTS: Extending Microsoft Dynamics CRM 2011

MCTS: Extending Microsoft Dynamics CRM 2011

Step 2

Take This Exam

MB2-876 Extending Microsoft Dynamics CRM 2011

Step 3

Earn This Certification

MCTS: Extending Microsoft Dynamics CRM 2011

MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment Certification

Step 2

Take This Exam

MB2-867 Microsoft Dynamics CRM 2011 Installation and Deployment

Step 3

Earn This Certification

MCTS: Installation and Deployment Certification

MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration Certification

Step 2

Take This Exam

MB2-866 Microsoft Dynamics CRM 2011 customization and configuration

Step 3

Earn This Certification

MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration Certification

 About Dynamics CRM

Microsoft Dynamics CRM Training

Benefits of Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that drives sales productivity and marketing effectiveness with:

  • Social insights
  • Business intelligence
  • Campaign management

Microsoft Dynamics CRM can be utilized in the cloud, on-site, or in combination of the two. Mobile CRM apps allow you to manage your customer relationships on your mobile devices. These apps also allow for easy social media integration.

Microsoft Dynamics CRM is designed to help:

  • Increase profitability
  • Automate business processes
  • Increase customer satisfaction and loyalty
  • Improve marketing efforts
  • Develop sales force automation

Microsoft Dynamics CRM Training at New Horizons Wisconsin

Microsoft Dynamics CRM training at New Horizons Wisconsin will enable you to make the most out of your customer information. From an introduction to CRM, to learning more specifically how to customize Dynamics CRM into your business, New Horizons Wisconsin offers the courses you are looking for.

What's New in Dynamics CRM 2013?

Microsoft Dynamics CRM 2013 delivers a modern, familiar, and compelling user experience with a key focus on user adoption. Dynamics CRM 2013 is seamless and device optimized.

The 2013 edition focuses on:

  • Reimaged User Experience - Cleaner, faster, more intuitive interface that drives productivity
  • Process Excellence and Agility - Guidance that lets you respond to ever-changing business needs
  • CRM On-the-Go - Access what you need where you need it
  • Enterprise Collaboration - Work across boundaries to create the right customer experience
  • Platform Enhancements - Robust platform capabilities to tailor to your business

Microsoft Dynamics CRM Certification

Earning a Microsoft Certified Technology Specialist certification helps validate experience and knowledge of Microsoft Dynamics CRM. Whether you are new to technology, changing jobs, or a long-time IT professional, certification proves that you are proficient in CRM and ready to take on new challenges.

There are three different certification specialties:

  • MCTS: Extending Microsoft Dynamics CRM 2011 Certification
  • MCTS: Microsoft Dynamics CRM 2011 Installation & Deployment Certification
  • MCTS: Microsoft Dynamics CRM 2011 Customization & Configuration Certification

Microsoft Dynamics CRM Courses

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Microsoft Dynamics CRM Training

 Class Pass Flex-Accounts

CREATE A FLEX-ACCOUNT AND SAVE UP TO 25% ON ALL CLASSES, CERTIFICATIONS, AND CLASSROOM RENTALS.

You can now purchase Class Pass Units (CPUs) and assign them to Training Flex Accounts for individuals or teams.

CPUs can be redeemed for use in all public or private, technical, and applications training, including certifications and classroom rentals. Example: A Microsoft 5-day Tech class would require 30 CPUs for enrollment.

!How to Purchase
  • To purchase Pre-Paid Class Passes, set up Flex-Account(s), or learn more about our Class Pass Flex-Accounts, just email us at Account Manager.

1INDIVIDUAL

SAVE $825

Price: $4,675

Savings: 15%

CPUs: 55

2INDIVIDUAL PLUS

SAVE $1,700

Price: $6,800

Savings: 20%

CPUs: 85

3TEAM

SAVE $2,875

Price: $8,625

Savings: 25%

CPUs: 115